How to delete your Trello account

ProductivityOwned by Atlassian CorporationSelf-service onlineDifficulty: ModerateTime: 10 minutes to request, then a 14-day grace period before permanent deletionVerified July 2026

Trello is a kanban-style project management tool acquired by Atlassian in 2017 and used by tens of millions of people to run everything from personal to-do lists to company-wide product roadmaps. Because Trello logins were migrated onto the shared Atlassian account system (the same identity behind Jira, Confluence and Bitbucket), your Trello profile holds your full name, public @username, email address, profile photo, location and timezone, plus every board, list, card, checklist, attachment, comment and activity timestamp you have ever created, along with Workspace memberships, connected Power-Ups and third-party app authorizations, and billing records for any Standard, Premium or Enterprise subscription. Deleting Trello therefore means deleting your entire Atlassian account — it is not a Trello-only switch. Trello's own help page is explicit that "for account security purposes, we can't delete an account on your behalf": the request must be made while signed in and finalized from your registered email inbox.

Delete your Trello account, step by step

  1. 1Before you start, export your data: sign in at trello.com, go to https://trello.com/u/my/account, scroll to the bottom and click "Download personal data" to get a .json export
  2. 2Hand over any boards you care about — open each board where you are the only admin, click the board members, and promote someone else to "Admin", otherwise the board will be left with no admin (or deleted outright if you are its only member)
  3. 3If you are the only member of a paid Standard or Premium Workspace, cancel or reassign the subscription first, and if you are the primary billing or technical contact for an Atlassian site, assign someone else to that role (they must log in to make themselves the primary contact to complete the handover) or delete the site — deletion is blocked until you do
  4. 4Go to https://id.atlassian.com/manage-profile and sign in with the account you use for Trello
  5. 5Select "Account preferences" in the left-hand menu
  6. 6Scroll to the "Delete your account" section and select "Delete account"
  7. 7Read the summary of what happens to your account and its data
  8. 8Select "Delete account" again and confirm in the dialog that appears
  9. 9Open the confirmation email Atlassian sends to your registered address and click the deletion confirmation link — Trello's help page states the request must be finalized this way, so the deletion is not complete until you do it
  10. 10Do not log back in for 14 days. Your account appears as temporarily deactivated during the grace period; signing in and selecting "Cancel deletion" from the screen that appears will restore it. After 14 days the deletion becomes permanent.
Open Trello deletion page →

What actually happens when you delete

Gets removed

  • Your Atlassian/Trello profile fields: full name, public name, email address, profile picture, job title, department, organization, location and timezone
  • Your ability to sign in to Trello and every other Atlassian product tied to that account (Jira, Confluence, Bitbucket, support.atlassian.com, my.atlassian.com, community.atlassian.com)
  • Your membership on every Trello board and Workspace — you are removed from all of them
  • Boards where you were the only member are deleted entirely, along with their cards, checklists and attachments
  • Individual (single-user) Trello subscriptions, which are cancelled when the account they belong to is deleted
  • Personal data across all Atlassian services accessed by the account, deleted within 30 days of the account deletion, unless Atlassian is required to keep it for legitimate business or legal purposes

Stays behind

  • Every card, comment, description and attachment you created on boards that other people still belong to — the content stays, only your profile is unlinked
  • Personal data other people typed into Trello content — your name or email written into a card description or comment is treated as their content and must be edited out manually by someone with access
  • Boards where you were the sole admin but not the sole member: the board survives with no admin at all until someone is promoted
  • Multi-member Standard/Premium Workspace subscriptions, which keep billing the Workspace after you leave
  • Financial records tied to purchases and billing, which Atlassian retains for legitimate business and legal purposes
  • A record of the deletion request itself, and any data caught up in litigation or legal inquiries
  • Data already copied out by third-party Power-Ups and connected apps, which is held under those vendors' own privacy policies, not Atlassian's
  • Copies sitting in backup archives, which Atlassian says it securely stores and isolates from any further use until deletion is possible

Before you delete

The single biggest gotcha is that Trello deletion is Atlassian account deletion — there is no Trello-only delete button, and going through with it kills your Jira, Confluence, Bitbucket, Atlassian Community and support-portal access on the same email. Trello's own help page states that for account security purposes Atlassian cannot delete an account on your behalf: the request must be made while logged in AND finalized by clicking the deletion confirmation sent to the registered email mailbox, so you must still control that inbox — Atlassian advises anyone whose Trello was set up on a former employer's email to work with the IT team managing that address to temporarily regain access. Work-email accounts are frequently managed by an organization, in which case you cannot delete your own account at all and only an org admin can remove it. Being the primary billing or technical contact on a paid Atlassian site also blocks deletion until the role is reassigned (the new contact must log in to make themselves primary) or the site is deleted; the site subscription then terminates at the end of the billing cycle, and Atlassian will not accelerate account deletion below a 15-day minimum. Export your data first via "Download personal data" at trello.com/u/my/account, since access disappears the moment deletion completes. Finally, deletion removes your profile but not your footprint: cards, comments and any personal details other people typed into Trello content remain on boards, and Power-Ups that already pulled your data hold it under their own policies.

Download your data from Trello first

Most platforms only honor a data-export request while the account is still active. Do this before you delete.

  1. 1Sign in to trello.com and go to https://trello.com/u/my/account
  2. 2Scroll to the bottom of the page
  3. 3Click "Download personal data" — the export is delivered as a .json file
  4. 4For a broader Atlassian-wide export (or if your account is managed), go to https://support.atlassian.com/contact/ while signed in
  5. 5Choose "Personal data and GDPR" from the "What can we help you with?" dropdown
  6. 6Choose "Request a copy of your personal data" from the "Select a topic" dropdown
  7. 7Complete the remaining form fields and submit your support request
  8. 8Separately, export individual boards from each board's menu ("Share, export, and print") if you want the card-level content, since the personal-data export is not a full board backup. Note that JSON board exports include only the 1000 most recent actions, and CSV export requires a paid plan.
Trello data export page →

Want to take a break instead? Deactivate

Deactivation hides your profile without permanently destroying it. Logging back in restores everything.

  1. 1Atlassian does not offer a standalone "deactivate" option for self-managed accounts. The closest equivalent is the deletion grace period: after you submit a deletion request at id.atlassian.com/manage-profile, the account appears as temporarily deactivated for 14 days. Signing back in during that window and selecting "Cancel deletion" from the screen that appears restores full access. If your account is managed by an organization, an org admin can deactivate it instead of deleting it — Atlassian specifically recommends deactivation when the account may need access again, since it retains the user's roles and group membership. A softer, fully reversible alternative you can do yourself is to leave every Trello board and Workspace manually and blank out your profile fields, which keeps the login alive.
Trello deactivation page →

If deletion fails — or you live in the EU, UK, or California

You have a legal right to request erasure of your personal data under GDPR (EU/UK) and CCPA (California). Use these official channels if the self-service flow doesn't work.

Trello deletion FAQs

Can I delete just my Trello account and keep my Jira or Confluence login?+

No. Trello no longer has its own separate account system — Atlassian's own help article on deleting your Trello profile simply points you to "Delete your Atlassian account". Deleting removes access to every Atlassian cloud product on that email at once. If you only want out of Trello, the alternative is to leave every board and Workspace manually, clear your profile fields, and stop using it — your login will still exist. Note that Jira Align, Opsgenie, Halp and Loom accounts have separate deletion processes and are not covered.

Why is there no "Delete account" option in my Atlassian account settings?+

Almost always because your account is managed by an organization — typically your employer, who verified the email domain. Atlassian states plainly that if your account is managed by your organization, you can't delete your own Atlassian account; only an organization admin can remove it. You can check this at id.atlassian.com/manage-profile under "Account preferences": if the "Delete your account" section is missing, it is managed. The other common blocker is being the primary billing or technical contact for a paid Atlassian site — Atlassian blocks deletion for those contacts, and you must transfer the role (the new contact has to log in to make themselves primary) or delete the site before deletion is allowed.

Can I get my Trello account back after deleting it?+

Only within 14 days. Atlassian applies a 14-day grace period during which the account appears as temporarily deactivated, and you can sign back in at id.atlassian.com and select "Cancel deletion" from the screen that appears to fully restore it. Once those 14 days elapse the account is permanently deleted and cannot be recovered — and neither can boards that were deleted because you were their only member.

What happens to boards I created and shared with my team?+

You are removed from every board, but the boards themselves survive if anyone else is on them. The danger is boards where you were the only admin: Atlassian confirms such a board "won't have an admin anymore", meaning nobody can change permissions, close the board or manage members. Promote a replacement admin on each board before you delete. Boards where you were the last remaining member are deleted along with all their cards. As a safety net, on Standard and Premium Workspaces the Workspace admins automatically hold admin control over every board in the Workspace — even boards they are not a member of — so they can take over an orphaned board afterwards. On free Workspaces that safety net does not exist, and Atlassian warns that if the sole admin is unreachable and did not use a company email address, control of the board cannot be recovered at all.

Will deleting my account remove my name from cards and comments?+

No, and Atlassian says so plainly: Trello does not delete personal data from content created in Trello. If a teammate typed your name, email or phone number into a card description or a comment, that text belongs to the board and stays there after your profile is gone. The only fix is to ask someone with board access to edit or delete those specific cards and comments before or after you leave.

Does deleting my account cancel my Trello subscription?+

Only for individual subscriptions, which are cancelled when the account they are attached to is deleted. Atlassian notes deletion won't automatically cancel a Workspace subscription if other members remain — a Standard or Premium Workspace keeps billing after you go, so you need to hand off Workspace admin or cancel the plan yourself first. If you are the sole member of a paid Workspace, the subscription ends with the account. For paid Atlassian sites, cancelling pushes things out further: the site subscription terminates at the end of the current billing cycle, and Atlassian says it can only accelerate account deletion to a minimum of 15 days.

What if I just stop using Trello — will the account disappear on its own?+

Eventually, but slowly and only partly. Trello's dormant account policy defines a dormant account as one with no activity for 2 years or more. You get an email saying the account is scheduled for deletion 60 days after that email is sent, plus a second reminder at least 3 days before deletion. Crucially, this only deletes the Trello account — Atlassian states your Atlassian account and your access to any other Atlassian apps remain unaffected. Logging in, creating or editing cards, or accessing boards and Workspaces all reset the clock.

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